In the past, I did not fully understand the impact of bad attitudes on my team. I did not move fast enough to handle these in a kind and direct manner - i.e., Clear Talk, or, if necessary remove them for the health of the team.
Two reps were under performing and I hadn't recognized that one of the reps was pulling the other down with him. I made the decision to let the rep with the bad attitude go. I continued to coach the remaining rep to team standards. The following month he was 3rd on our team and has now created a competition with the other reps who he also pulled up with him. Get rid of a cancer and the body will recover, and, perhaps, lift the rest of the team.Tony Crouch
What Our Clients Have to Say
As our clients can attest, becoming a great sales manager and teaching your team sales activity management begins with a single phone call: (866) 492.7238.
When I moved to Tallahassee I came here thinking I could walk in and make tons of money because I was just good ... after 3 months of $2,000 checks I needed to rethink my attitude.
After your classes and training, I have been killing it. I'm making more money than I had originally planned for the year. I was #1 in March for the Alabama market and I'm currently #1 on the year-to-date leader board. Your training has a weird way of "calling yourself out." It helped open my eyes to my negative attitude - an attitude that was hurting everyone around including my family. My best friend and family have noticed how much happier, less stressed, and friendlier I am. Thanks again for everything.Ramsey Parnell
Prior to learning about sales planning, I might have encouraged young reps to work hard and keep a great attitude without seeing good progress.
There was a young lady on my team who didn't have much sales experience but did have a great attitude and "motor." In her first full month, I spent time going over a step-by-step process of how to look up old abandoned clients of reps who were not presently employed with our company. I showed her how to be busy even when the phones aren't ringing or traffic is slow. As she became more systematic with her day, her sales rose 50% over a two month period.Tommy Lucas
I had always worked hard as a salesperson and a sales leader. Like most sales leaders, I wasn't taught about the sales process and how to coach activities. That left me with doing rah-rah or a forced focus on rep results not process.
After doing some research with top leaders in other markets, and asking my team questions like, "What activities can you improve on or start doing to make more sales?," I focused my coaching on activity management leading to sales. Results? 200% increase in January and February over previous months. Sales increased another 100% by April. But the best part was coaching activity and not negativity stemming from slow sales.Greg Karnes
Before, I wasn't giving individualized coaching or spending time with reps at the point of sale actually showing them how to get new results.
The best coaching story I have as of late was with an average rep, Eric, who was consistently earning 3-4 grand each month. I spent time with him on the phone and face-to-face qualifying each customer with specific questions to find a need for a particular item. I also showed him how to get referrals with follow up calls - 3 months later he has gone from 4 grand to $7,500 and lead the market in data sales.Chris Enlow
Our montly sales numbers were all over the place. No consistency and no way to track what was going wrong.
SalesActivities.com brought in so much work we had to stop looking for it for 2 months!Jonathan Longnecker