With each purchase of a $175 retail “set” of our assessments (CTS and LSS packaged together), you are entitled to one telephone debrief of the results, if you want it. There is no additional cost and no obligation. It comes with the profile. This service exists purely to help you understand the results and how they apply to the candidate or staff member who took the assessment(s).
Often, clients who are newer to our assessments and the Recruit The Best™ system in general will call us repeatedly. They need to get the introductory coaching to learn how to interpret the results and gauge the predictability for sales success (or not) for a particular candidate. As our clients get more familiar with the whole system, they usually get more adept at interpreting for themselves. However, sometimes very puzzling results come in for certain candidates and we will get a call to help a client over a particular hiring hurdle. We encourage these calls. Sales Manage Solutions has often been told that we are unique in offering service at this high level, as many assessment companies only give written or email debriefs, or charge extra for phone consultation. We are not in that class. SMS is intensely dedicated to helping you understand how to recruit, coach and lead your sales team and will do whatever it takes to ensure YOUR success. We love the personal involvement in your sales transformation process.
The calls are presently handled personally by our two owners, Lance Cooper and Steve Suggs, or by our VP of Sales, Rodney Hightower. All of these coaches have years of sales recruiting and coaching experience. You simply set up the call by going to the appropriate phone calendar here, and requesting a CTS (or LSS) debrief on the phone.
