In the past two weeks, I’ve flown out to Houston twice to talk with the sales reps for Daikin Comfort Technologies North America—formerly known as Goodman Air Conditioning and Heating.…
Here are some recent headlines: Business Wire: Economic optimism continues to drop—the economic optimism index is now 38.1% … with above 50% being optimistic and below 50% pessimistic regarding their…
In May of this year, the Wall Street Journal published two articles about work. The first was titled “In This Economy, Getting Fired Takes Hard Work,” and it started with…
You arrive again at a familiar point in life. You are faced with evidence that says, “Learn something new, practice new skills, and change your habits.” We’ve all been there…
When I was 12, I was fortunate to play third base for a team that won the city championship. Before each game, you could hear and see the spirit of…
According to Medical News Today, the notion that a person uses only 10% of their brain is a myth. fMRI scans show that even simple activities require almost all of…
Standards – What are they? Why are they important to sales teams, sales managers and leaders? Why are they important to a society, family or person? Standards are accepted guidelines,…
For several years, I taught interpersonal communications at the college level. And as an instructor, I would receive complimentary books written by important authors and communications experts trying to promote…
Here’s the short answer to the important question: How Long Do Managers Coach Attitudes or Skills To Make Someone Better? You may decide, after identifying that it’s a character issue,…
The other day I was roaming Costco for the standard stuff we buy there when I first heard, and then saw, the sales rep positioned behind his counter selling the…