Standards – What are they? Why are they important to sales teams, sales managers and leaders? Why are they important to a society, family or person? Standards are accepted guidelines,…
For several years, I taught interpersonal communications at the college level. And as an instructor, I would receive complimentary books written by important authors and communications experts trying to promote…
Here’s the short answer to the important question: How Long Do Managers Coach Attitudes or Skills To Make Someone Better? You may decide, after identifying that it’s a character issue,…
Every day someone assesses you. They assess your threat, concern, and competence toward them and others. We can’t escape being assessed. That’s why our senses pick up someone new entering…
In the last thirty years, we’ve helped thousands of sales managers and business owners hire great salespeople and avoid mistakes. We’ve heard lots of horror stories about people who interview…
The other day I was roaming Costco for the standard stuff we buy there when I first heard, and then saw, the sales rep positioned behind his counter selling the…
6.8 million people have downloaded the app BeReal. Now, that’s a long way from the billion from TikTok and the billion with Instagram, but this week, the Wall Street Journal…
I remember this story very well. It’s still dark outside, and my grandfather wakes me up at 4:30 am. This was the day! We were going to Cherokee Dam about…
Where do you find people who can sell what you sell at amazing levels and in a way that people will buy again and again? The number one frustration we…
Begin this coaching conversation process by listening after well-thought out questions. Think of coaching as a discovery process of questions, summaries you make, additional questions, and “aha!” moments. Use numbers,…
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